Copyright © 2008 - 2009 All rights reserved - The Real Tea Club Limited, PO Box 3000, Southampton, SO14 0ZW
Our objective is to provide you with total customer satisfaction
1. Customer Service
At The Real Tea Club we are committed to providing an excellent service. If you have received teas with which you are not entirely happy, please contact us with your comments; we need to know if we can improve, and will do all we can to put it right for you. We endeavour to respond to all complaints within 24 hours.
2. Offers
Any offers we make are designed to be used independently and are not available in conjunction with any other offer.
3. Enrolments
No enrolment is accepted by The Real Tea Club until the enrolment has been checked and approved. If there is a problem we will email you within 3 working days.
4. Substitution
We continually update the introductory selection to reflect the opinions of our members and the varying qualities of teas available. The box you receive may contain an alternative tea, but it will all be of the same or higher quality to those featured in promotional material.
5. Statutory Rights
These Terms and Conditions do not affect your statutory rights.
By taking up this offer the payment of £9.95 is only due after you receive your introductory selection. Full details are enclosed with delivery. You are under no obligation to buy or receive further selections, you can decide after you have sampled the introductory selection. If you wish to continue you choose if and when you would like to receive the monthly selections at £13.95 including delivery.
If you would prefer not to receive special offers from us using the information you have provide please let us know at any time.
The Real Tea Club Limited
PO Box 3000,
Southampton,
SO14 0ZW
Registered in England No. 06652578 Registered Office: Suite 1F, MK One Business Centre, 1st Avenue, Milton Keynes, MK1 1DW